InteGreat Solutions’ Spotlight on Erica Starno, Client Consultant.

InteGreat Solutions recently connected with Erica Starno, a dedicated Client Consultant at a leading global insurance brokerage, bringing her problem-solving expertise to every aspect of her work. With a passion for dynamic challenges, Erica thrives in an ever-changing environment, where no two days are the same. Her journey has been shaped by both experience and a bit of luck, and she's now focused on making an impact by mentoring others and shaping the future of HR systems.

Career Journey: From Luck to Passion

Erica’s entrance into her current field might be described as a stroke of luck, but her success is no accident. The combination of her hard work, keen problem-solving skills, and dedication to her profession has allowed her to make a meaningful impact at the company she serves. In her current role, she enjoys solving complex problems and helping clients navigate the intricacies of insurance.

The Best Part of the Workday: Problem Solving

For Erica, the most fulfilling part of her workday is the opportunity to solve problems. Whether it’s finding solutions for clients or addressing operational challenges within her team, she is always ready to roll up her sleeves and find the best way forward. This passion for problem-solving ensures that Erica’s work remains both engaging and rewarding.

Expertise in HR Systems

Over the course of her career, Erica has worked with several HR systems, including ADP, TriNet, Paychex, and Rippling. These systems have been essential to her ability to streamline processes and support information for better decision-making. Her extensive experience with PEOs (Professional Employer Organizations) enables her to navigate the complexities of human resources with ease.

Favorite Systems

When it comes to her favorite HR systems, Erica favors TriNet, ADP, and Rippling. These systems stand out due to their user-friendliness, flexibility, and efficiency, making them powerful tools in the HR and benefits administration space. Despite their strengths, Erica highlights the challenge of custom reporting and system intuitiveness, especially when dealing with complex data needs.

Proudest Career Moment

Erica’s proudest professional achievement is mentoring interns. This role allows her to give back, sharing her expertise and guiding the next generation of professionals. Helping others grow and succeed is something she finds incredibly rewarding and is one of the most fulfilling aspects of her career.

A Dream HR System

If Erica could create her ideal HR system, it would be a fully integrated solution that combines HRIS (Human Resource Information System), benefits administration, and a portal for all verticals. Having all these capabilities in one place would greatly simplify HR processes and ensure smoother operations across the board.

The Dynamic Nature of HR

One of Erica’s favorite aspects of her field is its dynamic nature. No two days are ever the same, and she thrives in the fast-paced, evolving environment. Whether it’s navigating new systems, meeting new challenges, or staying on top of the latest trends, Erica appreciates how her work is always fresh and never boring.

Outside of Work

Outside of work, Erica enjoys practicing yoga. This activity allows her to find balance, stay focused, and maintain a healthy work-life equilibrium. Yoga provides her with the clarity and relaxation she needs to keep up with the demands of her professional life.

Advice for Aspiring Professionals

Erica’s advice for aspiring professionals is simple: lead by example, be authentic, and don’t be afraid to take risks. Trying new things and stepping outside of your comfort zone can lead to tremendous growth and opportunities. Staying true to yourself while embracing challenges is the key to success.

Her Journey

Erica’s journey in the world of insurance brokerage and HR is a testament to the power of passion, problem-solving, and a willingness to embrace change. Her dedication to her career and her commitment to mentoring others make her a valuable asset in her field. Whether it’s navigating complex systems, solving problems for clients, or helping others grow, Erica remains focused on making a difference.